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Home · Industries · IT services and MSPs

For it services and msps

Follow-up for IT services companies.

Between tickets, onsite visits and projects, follow-up is the first thing to slip. Lumière Agents reminds business clients about overdue invoices, follows up on project quotes, texts back the calls you couldn't take, and gets receipts from your techs.

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Invoice chaserQuote follow-upMissed-call text-backReceipt chaserReview requests

Sound familiar?

Business clients paying invoices late
Project and hardware quotes that go quiet
Calls missed while you're onsite
Tech card receipts at month end

The agents that fit

Agent

Invoice chaser

Reminders on day 1, 7 and 14 past due, one statement per client, with a pay-online link if you connect Stripe.

How it works →Start with this one
Agent

Quote follow-up

Follows up on project and hardware quotes until the client answers.

How it works →Start with this one
Agent

Missed-call text-back

Texts back callers within a minute and asks what they need, so new clients don't call the next shop.

How it works →Start with this one
Agent

Receipt chaser

Asks techs for receipts missing on their cards, every Monday.

How it works →Start with this one
Agent

Review requests

Asks happy clients for a Google review after they pay.

How it works →Start with this one

How it works

  1. Sign up and pick your agents.Start with one, or all six. Setup takes an afternoon.
  2. Connect what you use.Your accounting or field service software, a spreadsheet, and your email.
  3. Approve, then let it run.Every message waits for your OK until you switch an agent to automatic.
Works with the tools you already useRead-only: we never write to your books. Emails go from your own address, or your Gmail or Outlook.
All integrations →

Pricing

$200/month + $750 setup for one agent · each extra agent $100/month + $400 setup · all six $500/month + $2,000 setup. No contracts, cancel any time.

Find your plan

Questions

Does it log activity in our CRM?

With HubSpot connected, every email, text and reply is logged as a note on the contact. Zapier and Make work too.

Is our clients' data safe?

We only read your invoices and quotes, never write to your accounting software, and you can export or delete your data any time.

Can our office manager approve emails?

Yes. Invite your team and choose what each person can do.

More industries

⌂Contractors and remodelersBids, progress invoices and your subs' insurance, followed up. Quote follow-up · Paperwork chaser · Invoice chaser≈Plumbing and HVACText back every missed call and chase install quotes. Missed-call text-back · Quote follow-up · Invoice chaserϟElectriciansGet GCs to pay on time and bids answered. Invoice chaser · Quote follow-up · Missed-call text-back❦Landscaping and lawn careEstimates followed up through the spring rush. Quote follow-up · Missed-call text-back · Receipt chaser✦Cleaning companiesWin more bids and get commercial accounts to pay. Quote follow-up · Invoice chaser · Missed-call text-back▦Property managersEvery vendor's certificate of insurance on file and current. Paperwork chaser · Invoice chaser · Missed-call text-back

All industries →

Doing follow-up by hand for now?
Free copy-and-paste templates for payment reminders, quote follow-ups, missed-call texts, insurance certificates and receipts, plus a missed-call cost calculator.
Free templates and tools

Stop chasing. Start collecting.

Set up in an afternoon. You approve every email until you switch it to automatic.

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