Privacy policy
Lumière Agents, operated by Lumière LLC · Version 2026-10-16.4
What we collect
- From you (our customer): your name, email, business name and address, and billing details handled by Stripe (we never see or store card numbers).
- From your accounting system or files: your open invoices (number, amount, balance, due date) and your customers' business names, contact names and email addresses.
- For add-on agents: quotes you've sent (number, amount, dates, a short description) and your prospective customers' names and email addresses; vendors' and subcontractors' contact details and the certificates they send; card charges (date, merchant, amount, card name), the names and emails of the people you assign to cards, the receipts they send, and your bookkeeper's email if you add one. Card numbers are never stored beyond the last four digits shown in your statement. For the missed-call text-back: callers' phone numbers, the texts exchanged, call times, and a link to voicemails (which stay in your own Twilio account).
- From your customers: their replies to reminders, requests, follow-ups and texts.
- Technical: sign-in sessions and basic logs needed to run and secure the service.
How we use it
Only to run your agents (reminders, requests, follow-ups and texts) for you, show you results, bill you, and keep the service secure. We don't sell data, don't use it for advertising, and don't use your data to train AI models. When AI is used to word a reminder or read a reply, only the text needed for that task is sent to the AI provider, under terms that don't allow them to train on it.
Accounting software (such as QuickBooks)
Access is read-only and limited to invoices, estimates (only if you use the quote follow-up), card purchases and whether they have an attachment (only if you use the receipt chaser), and customer contact details. Tokens are stored encrypted. You can disconnect at any time from your page or from your accounting software, and we stop accessing your data immediately.
Who we share it with
Only the providers that run the service: hosting (Render), email delivery (Resend), payments (Stripe), your own Twilio account for calls and texts, and AI providers when AI features are used. Each processes data only on our behalf.
How long we keep it
While your account is open, and up to 90 days after you cancel (unless you ask us to delete it sooner), except billing records we must keep by law.
Your choices
You can ask for a copy of your data, a correction, or deletion by emailing hello@lumierepaycheck.org. Your customers can stop emails at any time with the unsubscribe link or by replying STOP, and callers can stop texts by replying STOP.
Security
Each business's data is isolated at the database level, secrets are encrypted, and connections use HTTPS.
Contact
hello@lumierepaycheck.org