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An alternative to Broadly that does all your follow-up.
Broadly is a platform for local service businesses covering online reviews, customer messaging, webchat and payments. Lumière Agents takes a different approach: six follow-up agents on one subscription, run from an app on your phone.
Lumière Agents vs Broadly
Broadly details are from its website, checked October 2026, and may have changed. "Check broadly.com" means we haven't confirmed it either way, not that it's missing.
Where Lumière Agents is different
When Broadly may be the better fit
Choose Broadly if you want review requests together with webchat on your website and a shared customer inbox.
See the review requests → See the missed-call text-back →
Questions
Is Lumière Agents a replacement for Broadly?
It can be if what you need from Broadly is review requests and missed-call text-back. Lumière Agents also covers the other follow-ups a small business does, on one subscription. If you rely on features specific to Broadly, check them on broadly.com first.
How much does Lumière Agents cost?
$200/month plus $750 setup for one agent, $100/month for each extra agent, or $500/month plus $2,000 setup for all six. Cancel any time.
Is there an app?
Yes. Install it on your phone or computer from the website and handle approvals from anywhere.
Is Lumière Agents affiliated with Broadly?
No. Broadly is a trademark of its owner. This page describes Broadly in general terms from its own website, checked October 2026.
Other alternatives
Try it on your own follow-up
Start with one agent or all six. You approve every message until you switch an agent to automatic.
Broadly is a trademark of its owner. Lumière Agents isn't affiliated with or endorsed by Broadly. See something out of date? Tell us.