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An alternative to Birdeye that does all your follow-up.
Birdeye is a reputation and customer experience platform: review management, listings, messaging and surveys, often for multi-location businesses. Lumière Agents takes a different approach: six follow-up agents on one subscription, run from an app on your phone.
Lumière Agents vs Birdeye
Birdeye details are from its website, checked October 2026, and may have changed. "Check birdeye.com" means we haven't confirmed it either way, not that it's missing.
Where Lumière Agents is different
When Birdeye may be the better fit
Choose Birdeye if you manage many locations and want reviews, listings, surveys and messaging managed from one marketing platform.
See the review requests → See the missed-call text-back →
Questions
Is Lumière Agents a replacement for Birdeye?
It can be if what you need from Birdeye is review requests and missed-call text-back. Lumière Agents also covers the other follow-ups a small business does, on one subscription. If you rely on features specific to Birdeye, check them on birdeye.com first.
How much does Lumière Agents cost?
$200/month plus $750 setup for one agent, $100/month for each extra agent, or $500/month plus $2,000 setup for all six. Cancel any time.
Is there an app?
Yes. Install it on your phone or computer from the website and handle approvals from anywhere.
Is Lumière Agents affiliated with Birdeye?
No. Birdeye is a trademark of its owner. This page describes Birdeye in general terms from its own website, checked October 2026.
Other alternatives
Try it on your own follow-up
Start with one agent or all six. You approve every message until you switch an agent to automatic.
Birdeye is a trademark of its owner. Lumière Agents isn't affiliated with or endorsed by Birdeye. See something out of date? Tell us.