Follow-up agents vs. a virtual assistant.

A good virtual assistant can do far more than follow-up. If follow-up is the main job, though, the comparison looks different.

Side by side

	Virtual assistant	Lumière Agents (all six)
Covers	Whatever you train them to do	Invoices, quotes, missed calls, insurance paperwork and receipts
Consistency	Depends on the person and their schedule	Same schedule every time: day 1, 7 and 14 for invoices; 2, 5 and 12 for quotes
Missed calls	Only during their hours	Text within a minute, 9am–8pm
Access to your systems	Usually your inbox and accounting login	Read-only QuickBooks, Jobber, FreshBooks and more, or a sheet you share; emails from your domain or your Gmail or Outlook
Training and turnover	Onboarding, and again if they leave	Setup once
Judgment calls	Yes	Hands anything unusual to you
Cost	Hourly or monthly	$500/month + $2,000 setup

Other options vary by provider and plan; check their current features and pricing. Lumière Agents details reflect how the product works today.

Hire a VA if…
you need someone for many different tasks and judgment calls.

Use the agents if…
follow-up is the work that keeps slipping and you want it done the same way every time.

Or both:
the agents handle the routine follow-up; your VA handles what gets handed back.

Do I still approve the messages?

Yes, every email starts as a draft until you switch an agent to automatic.

Can I start with one agent?

Yes: $200/month + $750 setup for one, and add the others later.

You approve every message until you switch an agent to automatic. Cancel any time.